Lounge of the year
Celebrates the highest-rated lounges and experiences across the Priority Pass global network, based on ratings and reviews from members.
We’re delighted to announce the launch of the 18th Priority Pass Excellence Awards 2026
Recognising lounge partners who continue to innovate and lead the way in premium airport experiences. The Priority Pass Excellence Awards celebrate outstanding lounges, experiences and teams across our global network, and their commitment to making every journey more relaxing and enjoyable.
These awards celebrate the places and people that deliver exceptional service to transform your time in the airport into something truly memorable.
Award Categories
Our four awards celebrate the breadth of those within the industry striving to provide members with exceptional travel experiences. The Lounge of the Year and One to Watch awards are based purely on member ratings ensuring authentic recognition of excellence. The Pioneer of the Year and All Star of the Year awards are selected by a judging panel based on nominations by our partners, allowing us to get a deeper insight into those pioneering in our industry.
NEW - One to Watch
Celebrates the lounges that have made the most significant improvements in their overall experience across the Priority Pass global network, based on ratings and reviews from Priority Pass Members.
Pioneer of the Year
Celebrates the lounges and experiences that offer unique and forward-thinking services and solutions, from customer experience and digital innovations to sustainable operational initiatives.
All Star of the Year
Celebrates the standout lounge and experience employees who consistently deliver excellent service.
Winner Announcement
We will be revealing all the award winners in May 2026, so stay tuned to see if one of your favourite lounges is awarded.
Are you a Priority Pass lounge or experience partner?
Learn more about the awards and submit a nomination.
All entries, nominations, and winners are subject to our Terms and Conditions.
Learn more
Have your say
Your member ratings determine the winners of the Lounge of the Year and newly added One to Watch awards. By rating your lounge visits, on the Priority Pass App or website, your voice helps to play a direct role in recognising the airport lounges that truly deliver exceptional experiences.
Our 2025 winners
Curious to see what excellence looks like? Explore the lounges and experiences that took top place in the 2025 Priority Pass Excellence Awards.
Lounge of the year
Celebrates the highest-rated lounges and experiences across the Priority Pass global network, based on ratings and reviews from members.Global Winner
Advantage VIP Lounge
Terminal 1, Belo Horizonte Tancredo Neves International Airport, Brazil
“Great lounge, very kind staff. Fantastic food — You should come and visit this lounge!”
Regional Winners
Asia Pacific
Kyra Lounge
Terminal 1, Hong Kong Chek Lap Kok International Airport, Hong Kong
NORTH AMERICA
The Grand Lounge Elite
Terminal 1, Mexico City Benito Juarez Intl, Mexico
Highly Commended
Asia Pacific
Oriental Club Lounge
Terminal 2, Taipei Taiwan Taoyuan International Airport, Taiwan
LATIN AMERICA AND THE CARIBBEAN
VIP Lounge Punta Cana (Departures)
Terminal B2, Punta Cana International Airport, Dominican Republic
NORTH AMERICA
Escape Lounges
Concourse A, Kansas City MO International, United States
Pioneer of the year
Championing those lounges and experiences that offer unique and innovative services and solutions to improve the overall traveller experience.Winners
Aeroport Nice Cote d'Azur
The Infinity Lounge, Terminal 2 The Library Lounge, Terminal 1 Nice Cote d’Azur, France
“Judges selected these lounges from Aeroport Nice Cote d'Azur as one of the Pioneer of the Year winners for its innovative use of emerging technologies—service robots and AI assisted voice feedback—combined with a clear customer-first approach and proven impact across CSAT and NPS. A true industry trailblazer”
Bengaluru Airport Services
080 Lounge (Domestic & International) Terminal 2, Bangalore Kempegowda International, Bangalore, India
"Judges chose the lounges from Bengaluru Airport Services Limited for their thoughtful, locally rooted sustainability—from 40% energy savings to eco-friendly materials and the 50 Miles Concept of local sourcing. With standout moments like Sunday brunch, it proves pioneering experiences can be simple, meaningful, and environmentally responsible.
Kepler
Kepler Hotel & Lounge Riga International Airport, Riga, Latvia Kepler Club KLIA Terminal 1 (Satellite), Kuala Lumpur Intl, Kuala Lumpur, Malaysia
"Judges recognised Kepler for raising the bar in airport rest and privacy. Their premium sleep pods, combined with self-service check-in, IPTV and high-end sound, deliver a seamless, high-comfort experience—setting a new benchmark in this growing segment."
All Star of the Year
Celebrates the standout lounge and experience employees who consistently deliver excellent service.Winners
Cristina Sanchez
Cumbia Lounge Barranquilla Ernesto Cortissoz Intl, Barranquilla, Colombia "Cristina impressed judges with her empathy, professionalism, and unwavering commitment to customer satisfaction. Supporting Priority Pass members with their enrolment, she consistently goes above and beyond—especially during peak times. Her warmth, leadership, and problem-solving skills not only enhance the customer journey but also drive business growth."
Nanci Quintana
AMAE Lounge International Rosario Islas Malvinas, Rosario, Argentina
“Judges selected Nanci for her exceptional customer service, building strong connections by remembering guest preferences and names. Her proactive tech support and calm, professional approach in resolving challenges ensure a positive experience for all. Her dedication is reflected in loyal customer reviews."
Guilherme Queiroz Silva
BRT Lounge Porto Seguro Porto Seguro, Brazil
"The judges were impressed by Guilherme's exceptional customer service, especially in his proactive support for a family with specific needs. In just seven months, he has set a high standard for personalised service, demonstrating why he is truly deserving of this award."
All entries, nominations, and winners are subject to our Terms and Conditions.